Gaya APA

GRUNIG, L, A. (2002). (E-BOOK Ilmu Komunikasi) Excellent public relations and effective organizations : a study of communication management in three countries (-). New York: Lawrence Erlbaum Associates,.

Gaya MLA

GRUNIG, LARISSA, A.. "(E-BOOK Ilmu Komunikasi) Excellent public relations and effective organizations : a study of communication management in three countries". - New York: Lawrence Erlbaum Associates,, 2002. Computer File.