Gaya APA
Gummesson, E.
(2002).
(FISIP BISNIS) Total Relationship Marketing
(
2)
.
Oxford:
Butterworth-Heinemann.
Gaya MLA
Gummesson, Evert.
"(FISIP BISNIS) Total Relationship Marketing".
2
Oxford:
Butterworth-Heinemann,
2002.
TEXT.